Customer Specialist | 20K Package | Apply Now at CNXC Bacolod

Concentrix

Bacolod, PH

3d ago

source : Bossjob

WHO WE ARE

Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff.

We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #YourBestAnywhere

GET TO KNOW THE DREAM JOB

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE

Answering incoming calls from customers

Sorting out customers’ inquiries or requests

Ensuring that customers’ requests are managed in an appropriate and timely manner

Developing, organizing, and maintaining accurate files

Maximizing different Concentrix and client-based tools and applications for customer management and servicing

Delivering a high caliber of service in a friendly, confident, and informed manner

YOU ARE A PERFECT FIT FOR THE POSITION IF YOU :

Are a college graduate with or without BPO experience

Have at least six (6) months of BPO experience

Have good English communication skills

Have excellent customer service, problem-solving, and multitasking skills

Have superb computer skills

Are willing to work on shifting schedule

HAVE A GLIMPSE OF WHAT AWAITS YOU!

Paid training

Competitive salary plus allowances

Monthly performance incentives

Leave Credits

Insurance Coverage

Career development and advancement opportunities

What are you waiting for? #JoinCNXC now and let’s be #YourBestAnywhere!

must have atleast 6 mos of BPO Experience

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