Company Profile : This is the world's largest Multimedia Company which was established in Canada. They gather financial, legal, accounting, and other documents.
Position : French Credits Collection Analyst
Industry : Media Industry
Location : BGC, Taguig City
Salary : PHP 80,000 - PHP 90,000 gross
Schedule : Night Shift (Central Time) Weekends off
Work Set up : Hybrid : 2x a week in the office and 3x at home
Benefits :
Government Mandated Benefits
Sick Leave
Vacation Leave
WFH Technical equipment will be provided
Other Benefits will be discuss by the client during job offer
Responsibilities :
Provide professional and attentive services that preserve the ongoing relationship with each customer.
Manage individual portfolios on a day-to-day basis with no backlogs and minimal cancellation / credit adjustments
Conduct extensive research and analysis of account history (usage, payment history, subscriptions, and contracts) and check all available computer systems (SAP, Salesforce, Bill trust, High Radius) to determine the appropriate action necessary for successfully handling customer problems and inquiries
Provide coverage during hours of responsibility for internal and external customers
Identify and resolve order-to-cash root cause issues that impede invoicing, collections and deduction resolution. Includes initiating and driving cross functional resolutions.
Recruitment Process :
Paper Screening
HR Interview
English Online Assessment
HM Interview
Language Assessment
HOW TO APPLY :
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Contact us for more inquiries :
Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962
Sun / Smart : (+63) 969-321-0130
Look for : Ms. Mave
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Requirements :
Preferably Bachelor’s Degree holder
Open for French national with Permanent residence
Minimum 1 year work experience in Financial collections.
Excellent written and verbal communication skills; both in English and French
Willing to work on a night shift
Willing to work in Mckinley Hill Taguig Hybrid setup 2x in the office 3x at home 
