Education : Bachelors Degree
Experience : 1 - 5 Years
Skills : Basic Qualifications
Strong understanding of TeleTechs business, core values, and goals
Strong knowledge in multiple TA / HC disciplines (marketing, talent assessment, compensation, recruiting, employee relationship, legal, etc.)
Proven ability to build relationships of trust with Vice President and level leaders
Working knowledge of HR systems, compensation strategies, technology, and statistical techniques
Ability to influence leaders and team members of differing viewpoints to create positive outcomes
Strong verbal and written skills
Ability to manage multiple, complex, on-going projects
Knowledge of business technologies and metrics
Knowledge of call center business
Behavioral Interviewing Certification
Process improvement certification (white belt or above)
Description : Executive Director, Talent Acquisition
Talent Acquisition Executive Director supports assigned business units and leaders to strategically address all of their Talent Acquisition needs.
They develop and implement talent acquisition initiatives in support of key business goals and strategies. They proactively identify talent management initiatives that will substantially enhance bottom line results and improve employee related gross margins.
Over time, they establish themselves as an indispensible member of the operational leadership team.