Software Engineer (SE)
Manila, Philippines
5d ago

Job Description

Functional Responsibilities

Ability to work in a telnet tool, such as PUTTY, ATTACHMATE, or HUMMINGBIRD EXCEED.

Configure NAT, perform IP re addressing activities.

Execute provided work orders containing instructions to configure network hardware and software.

General knowledge of the Microsoft Office suite of products are Word, Excel, PowerPoint, and Visio.

Investigate and implement physical and logical communications networks.

Know how to engage Cisco TAC for trouble resolution.

Perform level one diagnostic tests and procedures.

Perform router or switch network hardware or software upgrades.

Prepare schematics to define and illustrate network design solutions using Visio

Work with customer technical teams to provide solutions for customers inter networking communications requirements.

High Level Functions

Prepare moderate to complex network designs and schematics to address specific customer network solution requirements

Prepare work orders containing instructions to be used by technicians to configure network hardware and software

Work with customer technical teams to provide solutions for customers' internetworking communications requirements

Configure WAN, LAN, WLAN equipment in a complex environment

Troubleshoot WAN, LAN, WLAN network issues

Document Incident management tickets

Troubleshoot non documented customer equipment issues

Possess solid understanding of networking technologies including but not limited to Network accelerators, Firewalls, Load Balancer minimal exposure

Leverage ITIL processes that specifically include Incident, Change and Problem management

Support router and switch network hardware / software upgrade



Bachelors Degree in Computer Science, Information Technology or other relevant fields

Cisco certification at CCNA level is required.

Knowledge of a wide number of routing protocols and transport technologies, including but not limited to


Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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