Marketing Team Lead
Infinit-O Manila Inc
Metro Manila / NCR,Other - Philippines(Makati City), PH
1d ago
source : Monster

Aside from ensuring targets are met by partly doing production, the Team Leader shall also be responsible for the following :

  • Monitor daily tasks based on Key Performance Indicators.
  • Ensure all deliverable are sent within agreed time line and within SLA.
  • Lead Calibration Meetings and FGD to align all team members regarding the Project.
  • Conduct basic technical training to new hires.
  • Motivate, coach, and guide the team members by providing creative ideas and ways on how to carry out the respective tasks on a regular basis.
  • Manage Attrition of the group.
  • Nurture team members by providing avenues for career / personal growth.
  • Manage first-level escalation issues. Address, resolve and de-escalate any concerns raised by the client on a timely manner.
  • Communicate closely with the client and proactively seek for LOB growth or other opportunities that the team / company can provide.
  • Qualifications :

  • Candidate must possess at least a Bachelor's / College Degree.
  • Must have been a senior team member for at least a year.
  • Work experience in Research and / or Marketing is a plus.
  • Excellent English oral, comprehension and reading skills.
  • Must be proactive, motivated, detail-oriented, a team player and knows how to work with Service Level Agreements (SLA) and metrics.
  • Must be highly organized and with excellent multi-tasking skills and ability to prioritize activities effectively
  • Computer and internet proficient.
  • Apply
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