QA Backer
Manila, Philippines
1d ago

The concept of Cyberbacker originally started and was first implemented in The Good Life Group, a real estate company of our CEO Craig Goodliffe.

Craig believes that equal opportunities should be given and great talents can be found from anywhere in the globe.

Cyberbacker was established on January of 2018 with a goal of partnering great individuals to clients who share the same values and characters.

We believe that like-minded individuals working towards the same goals or business have the highest capacity of growing.

Cyberbacker aims to provide premium and world-class services to their partners. Today, in just a span of almost two years we are now servicing more than 1000 growing, delighted and satisfied clients.

The Role

Primary Job Responsibilities :

  • Monitor and perform data validation / quality assurance analysis
  • Assist in proactive data validation to catch data integrity issues
  • Coordinate and communicate between users and vendor support team
  • Coordinate and communicate between various business leaders
  • Strong ability to troubleshoot and resolve user systems and data issues
  • Identify opportunities to improve department operations
  • Continuously strive for a deeper understanding of business needs
  • Qualifications :

  • Very Strong Background in the field of Information Technology
  • Strong analytical mindset
  • Detail-oriented
  • Considerable experience as a Tech support, Service Desk Specialist or Remote Desktop Support Specialist
  • Knowledge in Active Directory
  • Ability to work under pressure
  • Passionate problem solver
  • Ability to convey work and results to a non-technical individual
  • Proficient in using google suite
  • Strong interest in Quality and Data management
  • Experience in working with a Monitoring Software is a plus
  • Technical Requirements for the job
  • Windows 10 OS
  • Intel i3 or i5 (Preferred) or AMD Ryzen Equivalent
  • At least 8gb RAM
  • Webcam and Headset for communication
  • Internet speed of at least 15Mbps (HARDWIRED)
  • Dual Monitors
  • What's on Offer?

  • Opening within a company with a solid track record of success
  • Great work culture
  • Attractive compensation package
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