Network Engineer
Five9
Mandaluyong City, Philippines
5d ago

Network Engineer Operations

Five9 is a 100 million dollar leader in cloud based solutions and one of the Bay Area’s fastest growing companies. To complement our rapid growth, we are actively sourcing for a Junior to Midlevel Network Engineer to operate in a 24 / 7 Software-

as-a- Service (SaaS) environment maintaining IP Networking components in a production setting. In this role you will :

Participate in projects for Network Operation improvements

Review and analyze history of network related incidents and perform preventive measures

Troubleshoot network related issues and communicate with customers

Implement best security practices

Assist in managing network service providers and equipment

Key Responsibilities

Partner closely with Network Architects and Engineers to improve data-center and corporate network environments

Initiate projects for Network Operation improvements

  • Partner with internal business units to best understand the organizations needs and continuously improve and apply standards for operational excellence
  • Interact with external customers regularly to troubleshoot any network related issues; May require some travel to customer site for escalated issues (10% or less)

    Review, analyze and execute network change requests

    Employees Are the Secret to Our Success

    Key Requirements :

    As the leader in cloud contact center software, Five9 is constantly looking for the very best people to help drive our products and our business to the next level.

    Whether you're an experienced candidate or a top university graduate, Five9 has a place for you.

    1 3 years of experience in basic Networking, Switching, and Routing.

    Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges

    Telecommunications experience - VoIP, RTP, SIP peering / trunking and SBC is a huge plus

    Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc. is a plus

    Hands on skills for Cisco IOS is required and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is required

    Join a company that has tripled annual revenues each of the past three years and is acknowledged by industry analysts as the pioneer in the next generation of cloud contact center solutions.

    Five9 offers competitive compensation and benefits packages, and an opportunity to join the number-one team in the industry.

    Knowledge and experience in managing Cisco Nexus 7k / 5k / 2k, Cisco ASA 5585 firewalls, ASR 1000 and 2000 Routers, 3750 and 4900 Switches, SSL-

    VPN, Cisco Wi-Fi, authentication servers, Cisco Enterprise Voice solutions

    Experience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS / IDS monitoring, and techniques for analyzing TCP / IP network traffic and event logs

    Demonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network

    Knowledge of Linux network functions; Saas / Cloud based software environment a plus, but not required

    Excellent communications, both oral and written

    Note : Five9 does not accept candidates from staffing agencies without a current agreement in place. Our vendor list is closed for this year.

    Willing to work night shift

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