Reports to (role)
Director of Financial Resources and Logistics
In the past years, the humanitarian sector has become increasingly crowded and competitive. Therefore, accountability and performance weigh more heavily than ever on the activities of humanitarian organizations, and in particular on their support functions.
At the same time, the management of international material flows has become more complex and requires new practices. In this context, the ICRC reviewed its logistics strategy in 2015 and again in 2018 to further improve its support and services to contribute to enabling the ICRC’s strategic ambitions and remain a leader in the humanitarian supply chain.
Purpose of the position
The Head of the Logistics Division is accountable for facilitating and improving the effective delivery of materials and services for the ICRC’s operations worldwide a cost-
efficient way. The scope of this role includes all components of Logistics (end to end supply chain management, procurement, quality assurance, fleet, air and sea operations, compliance, innovation and business intelligence), an annual financial exposure of nearly CHF 700 million, an operating budget of CHF 240 million and a workforce of 3’900 professionals spread over the ICRC’s Geneva Headquarters, four regional Logistics Support Centres, the ICRC’s two shared services centres, and 40 operational countries.
Reporting to the Director of Financial Resources and Logistics, the post-holder is responsible for delivering on the Logistics Strategy, leading and managing the Logistics Division, and enhancing its contribution to the implementation of the ICRC’s mission.
As member of the Financial Resources and Logistics Department’s Management team, the position contributes to defining and implementing broader organizational and departmental strategies, ensuring smooth coordination with other services, and pursuing a client-focused approach.
More specifically, the post-holder :
Leads, manages and coaches a team of 100 in Geneva to fulfil the above objectives
Ensures that relevant guidance and support is provided to logistics staff in the field and in the ICRC’s corporate services network in the field
Organizes an effective and efficient supply chain in support of operations worldwide and the tools to deliver and measure its performance
Within the frame of the Supply Chain Transformation, develops and implements for Logistics the ambitions in the following key fields : Movement / Working with others, Performance, Technology / Innovation, ’Green’’
Co-leads the performance and fit-for-purpose’ implementation of the Institution’s ERP, JD Edwards
Ensures compliance with both internal rules and the Code the Conduct and external international quality standards and legal regulations
Pilots the performance of different logistics business processes
Designs and gradually implements a Total Quality Management approach in ICRC Logistics
Analyses and integrates new trends and innovation in the different domains of logistics
Stays informed about ICRC operations and contributes in a significant way to major operational strategies and policies
Strengthens synergies and collaboration with other teams (Operational regions, Programs, Finance and Administration, and ICT in particular)
Represents the ICRC with authorities, regulatory bodies, suppliers, partners, other humanitarian organizations and the Red Cross Red Crescent Movement on logistics-related issues
As a member of the Financial Resources and Logistics (RES) Management Team, contributes to the objectives of the Department and provides input on institutional matters.
Scope & Impact
Geographical remit : global.
Has direct financial responsibility for the division's budget (Sfr 16 million in 2017).
Is responsible for global procurement exposure of Sfr 600 million.
Directly supervises a team of 12 and indirectly supervises 85 staff at headquarters and 3,600 in the field.
Internally, interacts with the Assembly, the President, the Directorate, internal auditors and heads of division.
Externally, interacts with external auditors, donors, the International Federation of Red Cross and Red Crescent Societies, the UN and other humanitarian organizations, members of the private sector, educational institutions, governments, etc.
Education and experience required
Masters degree in business administration or supply-chain management, or equivalent experience.
At least 10 years of experience in supply chain management and / or purchasing in an international organization and in a volatile environment
At least 5 years of confirmed experience in senior management positions and in leading large multi-cultural and geographically-dispersed teams
Experience in project management
Experience in using an ERP solution
Financially literate; experience in evaluation or audit is an asset
Fluent in English and French. Knowledge of other languages is an asset
Desired competencies and profile
Proven capacity to motivate and lead multidisciplinary teams with the ability to integrate a diversity of skills and ideas and create a conducive environment
Strong team player
Ability to negotiate and influence across an organization
Capacity to deal with complexity and emergencies, incl. resistance to stress
Excellent oral and written communication skills
Out of the box thinker and solutions-oriented approach
Confirmed analytical skills and ability to synthesize information
Understanding of ethical, quality and environmental issues specifically related to some of the logistics functions