Email and Chat Support Agent (Manila)
One Contact Center
Ortigas Center, Pasig City, Metro Manila/NCR, Philippines
2d ago

WHY JOIN US?

A world of Opportunity awaits you at One Contact Center!

We pursue relationships based on transparency, mutual trust, persistence and integrity with our employees, customers and other business partners.

Our commitment to building a stronger, more sustainable energy future is matched by our commitment to the people who will make it a reality.

So we at One Contact Center invest in your development, equipping you with the technical skills for the present and ensuring you have a fulfilling, long-term career.

CHAT AND EMAIL SUPPORT REPRESENTATIVES

Email support saves customers from the frustration associated with making phone calls, figuring out which keys to press, and the long wait time just to speak with a representative.

No wonder more and more companies are turning their backs from phone support and into this type of medium. However, superb customer service takes more than just using this technology.

Non-voice representatives greatly contribute to the level of satisfaction felt by customers.

REQUIREMENTS

  • College graduate / degree of any course (preferably finished at least 2nd year college)
  • with 6 months to 1 year and above BPO offshore experience (voice / non-voice campaigns);
  • Strong reading comprehension and analytical skills
  • Good communication skills in speaking and writing
  • Willing to work on holidays and weekends (Morning Shift, Mid-Shift, Graveyard
  • For further inquiries you may also contact us at 661-3899, send an SMS to (GLOBE) : 0917-346-2158 or (SMART) : 0908-943-5258

    Or visit us at :

    33rd floor, Antel Global Building Dona Julia Vargas Avenue Ortigas, Pasig City (the building is next to One Corporate Center which is situated in the corner of Julia Vargas avenue and Meralco Avenue in Pasig City)

    Please bring 1 resume and valid ID for the building pass)

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