Specialist, Business Application Support - Business Services, Philippines
Boehringer Ingelheim
Muntinlupa, National Capital Region, PH
1d ago

Boehringer Ingelheim is one the fastest growing pharmaceutical companies in the South East Asia and South Korea (SEASK) region.

We are powered by a diverse workforce who creates value to our customers through our dynamic product portfolio.

Moreover, we are recognized in the region as :

  • One of the top 10 pharma companies
  • A market leader in most of the therapeutic areas we play in for the Human Pharma business
  • The No. 1 company in the Animal Health business
  • Top Employer
  • We do take our employees’ development seriously and are committed to helping them grow through extensive development programs, career opportunities and a diverse and inclusive working environment.

    Are you looking to make a difference in your career? Please apply for the position below.

    Business Application Support Specialist


    As employee in the QA CSV Support Services area you will be the support contact for global QA CSV and customers, e.g. Validation Manager of global QA CSV&C processes related computer systems.

    You will be the interface between responsible persons for related Computer Systems, and the QA CSV&C teams, if applicable.


  • Ensure that supported processes and computerized systems do comply with GxP regulations, by performing review, monitoring and maintenance tasks.
  • Provide a good understanding of Good Documentation Practice to ensure proper process and system validation.
  • Contribute to the continuous improvement process for the CSV tasks, support solution finding and trouble shooting.
  • Support the preparation and coordination of CSV related audits and authority inspections, e.g. FDA / ANVISA / EMEA
  • Support CSV-related projects and subprojects within BI’s internal CSV framework including preparation of trainings related to BI’s global quality management system and CSV framework
  • Supporting training tasks, creating highly attractive presentations, easy-to-read short instructions, knowledge repositories
  • Required Skills / Experience :

  • With at least 3 years' experience focused on computer system validation and information technology.
  • Knowledgeable in GxP would be an advantage
  • Customer Service Orientation and Incident Management
  • Experienced communication skills
  • Ability to work in a team
  • Can work with minimum supervision
  • Able to work on a shifting schedule
  • Has shared services experience
  • Some project management skills
  • Who we are :

    At Boehringer Ingelheim we create value through innovation with one clear goal : to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals.

    As a family owned company, we focus on long term performance. We are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.

    Learning and development for all employees is key, because your growth is our growth.

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