Marketing Communications Senior Specialist – Talent Acquisition
Mandaluyong, Metro Manila, Philippines
4d ago

Marketing Communications Senior Specialist Talent Acquisition

At TeleTech, we’re all about the Human Experience. Elevated. As a Talent Acquisition Marketing (Sourcing) Specialist you’ll be a part of creating and delivering amazing candidate experiences while you also can #ExperienceTeleTech, an award-winning employment experience and company culture.

This role is temporarily working from home until we return to the site, Pioneer Mandaluyong. This is a US shift role.

What You’ll Be Doing :

Do you have a passion for marketing and helping connect talent with their career? Looking for an opportunity where you can impact people’s lives through your marketing efforts?

In this role, you’ll be responsible for strategic and day-to-day recruitment marketing activities at the local level. This includes analyzing the market and target demographics for the site, creating a sourcing plan, designing and promoting employee referral programs, organizing job fairs and community outreach events, and investigating new sourcing channels.

You’ll quickly adapt sourcing plans and engage new channels to meet changing client requirements. They also occasionally assist in general and administrative (G&A) sourcing in support of TeleTech’s business units.

High-energy and analytical? This role may be for you.

You’ll report to the Senior Manager of TA Marketing and Communications and contribute to the overall success of the Talent Acquisition team for your sites.

During a Typical Day, You’ll :

  • Create a comprehensive sourcing plan to support specific client recruiting goals within an assigned geography
  • Analyze reports to track the effectiveness of each sourcing channel and analyze metric to identify trends and make recommendations
  • Develop sourcing initiatives including the recommendation of innovative ad campaigns and promotions needed to support these plans and partnership with internal and external creative resources to design and produce these tools.
  • Be a project manager for collateral creation by establishing deadlines, approving creative concepts, and holding vendors accountable for on-time delivery.
  • Improve the key success metrics associated with hiring goals including conversion rate, cost per hire, time to fill, and client satisfaction
  • Work with the corporate support teams and approved vendors to ensure the marketing campaigns and value propositions are appealing to the local market.
  • Establish the employee referral program as the first or second source for new candidates.
  • What You’ll Bring to the Role :

  • Comfortable working in a dynamic environment where priorities can change quickly and team members are required to wear multiple hats
  • At least 1 year of marketing experience
  • Creative and innovative sourcing ideas
  • Proficient in Microsoft Office
  • What You Can Expect :

  • New challenges every day as you build relationships with teammates and company leaders both in the Philippines and across the globe, clients and our talent pool
  • Values-based culture where we strive for the following : lead every day; do the right thing; read for amazing; seek first to understand;
  • act as one; and live life passionately

  • Work-life full of purpose, passion and career potential
  • Competitive compensation package with a very attractive variable pay
  • About TeleTech

    Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

    On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day.

    These exceptional customer experiences start with you.

    TeleTech is proud to be an equal opportunity employer. TeleTech embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

    We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

    As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

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