Cluster System Issue Analyst
Tetra Pak International S.A.
Manila, Philippines
16d ago


  • Analyse and send issues to responsible organizations and follow up for timely resolution
  • Ensure all issues and claims are registered in system at company standard quality for inputs
  • Handle claims make necessary investigation to understand the problem and its root cause with competent involvement and ownership adequately.
  • Create reports, dashboards and statistical analysis on issues and claims to relevant forums
  • Support and coach the organisation with process know-how and tool utilization
  • Administrative support
  • Qualification

  • Possess a Bachelor Degree in Engineeting, Computing, Accounting or any relevant field.
  • Minimum 3+ years experience in data collection, consolidation, analysis and reporting.
  • Good command of English.
  • Very advanced skills in using office software’s for reporting and presentations such as MS Excel (Pivot analysis), Word, Powerpoint, SAP, BI
  • Knowledge and experience in application of the statistical methods and tools to support quality analysis such as root cause eradication analysis, claim statistics analysis
  • Constantly and proactively drive behaviours and actions to deliver superior products and service quality
  • Systematic Problem Solving : Theoretical and practical knowledge to enable analytic approach and method towards identifying and solving problems. This is an advantage
  • High sense of logical thinking, technical orientation
  • Apply
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