Frontline Support Representative
Extend Business Process Outsourcing
Iloilo, Philippines, PH
2d ago
source : Recooty

College level at least a minimum of 72 units from any degree

At least 6 months experience as full-time process in the BPO industry

Product Knowledge and Industry Experience

Excellent computer skills in a Microsoft Windows environment

Strong Oral and Written Communication Skills

Can articulate self well with peers, subordinates, superiors, and clients

Can multitask and work in a fast-paced environment

Proven customer support experience or experience as a client service representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt / respond to different types of characters

Excellent communication and presentation skills

Ability to multitask, prioritize, and manage time effectively

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