Salesforce Marketing Cloud Technical Consultant - Digital Customer - Philippines
Deloitte AU
Manila, PH
13h ago

This role sits within the Customer and Marketing team of Deloitte Consulting Philippines Delivery Centre, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.

Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures.

We create innovative ventures, digital platforms, and more meaningful experiences. As part of Advertising Marketing and Commerce (AMC), you will work with the team to help our clients optimize their Digital Marketing initiatives, leveraging data, technology and marketing strategy.

Bring Salesforce Marketing Cloud technical & product expertise to deliver best-in-class marketing automation solutions to clients.

Be part of dynamic client team that will be responsible for driving marketing automation solutions at a client site.

Leading the solution design process with Marketing Cloud including building journeys, writing queries, building data extensions, writing AMPScripts and knowledge of SSJS.

Debug campaign automation solutions as well as maintaining and troubleshooting in-flight solutions.

Assist in the design of marketing automation programs including triggered sends, automation activities, platform configuration, multi-channel integrations, audience segmentation, and other components needed for marketing campaigns.

Partner with project teams to design solutions for cross-platform interaction and create data models with CRM / service platforms to pass engagement data back and forth.

Assist with the implement of marketing automation & CRM solutions and provide recommendations that drive results for client campaigns and larger business objectives.

Solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.

Deliver on multiple initiatives in the same time frame with minimal supervision.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters.

In addition to living our purpose, Consultants across our Firm are expected to :

Understand the expectations set and demonstrates personal accountability for keeping own performance on track.

Understand how our daily work contributes to the priorities of the team and the business.

Demonstrate strong commitment to personal learning and development.

Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.

Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Enough about us, let's talk about you

If you are someone with :

Bachelor’s degree in Computer Science or Information Technology or equivalent

3+ years of experience in digital marketing campaign execution and / or marketing automation / CRM experience

Salesforce Development / Customizations (APEX, Visual Force) experience

2+ years developing and integrating Marketing Cloud with different Salesforce applications

2+ years of experience with REST, Salesforce, database and SFTP connectors

Preferably to have Salesforce Marketing Cloud Email Specialist & Salesforce Marketing Cloud Consultant Certifications

Experience in implementing marketing automation platforms & integration with CRM / service platforms

Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.)

Ability to learn fast & work in a face paced, dynamic work environment

Good understanding of Web Services (SOAP & REST), XML and JSON formats document schemas

Knowledge of AMPScript, SSJS

Exhibit good team player spirit and promote collaboration

Strong passion for technology, attitude for learning and a commitment for excellence

Experience in Consulting is highly preferred

What We Offer

Flexible work arrangements - work in a way that suits you best

Rewards platform - your hard work won't go unnoticed at Deloitte

Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.

Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression

Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

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