Pharmacy Technicians& Assistant Manager FTC - Quezon City& NCR
Optum, a UnitedHealth Group company
Quezon City, Philippines
3d ago
source : Bossjob

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.

  • Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it'
  • s about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error.

    Join us and start doing your life's best work.(sm)Prior Authorization is the preliminary review of Prior Authorization requests based from Clinical Guidelines for each drug.

    The team helps in procuring the PA for the customer. The PA / Appeals Technician will assist members / providers by providing quality service through efficient and accurate prior authorization service support.

    The Supervisor will lead and manage the said frontline agents to ensure all relevant KPIs and SLAs are met.Primary Responsibilities : Manage a team of 15 Pharmacy Technicians / ClerksAchieve Team Goals : Daily, Weekly, Monthly and YearlyEnsure that the team meets productivity and quality goalsImplement HIPAA, Healthcare / Process Regulations, and Company PoliciesLead by example in all aspects of the businessReports directly to Deputy Manager for daily team performance and other projects assignedCoach and mentor technicians / clerks and develop them continuouslyMotivate technicians through rewards and team building activitiesSupport technicians / clerks in their day to day transactionsMaintain 201 files and submit payroll reportsDrive day to day team performanceDrive innovation and process improvementsAnalyze team performance and formulate action plans to address opportunitiesActively participate in project’s regular townhall and other activitiesMay be assigned to work on special projects and business initiativesComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and / or re-assignment to different work locations, change in teams and / or work shifts, policies in regards to flexibility of work benefits and / or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).

    The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications : College degree2+ years of working experience in Healthcare accountAt least 2 years of experience managing a team as a SupervisorKnowledge in NPSWilling to work night shifts / extended hoursPreferred Qualifications : Certified Pharmacy TechnicianGraduate of Medical Allied CourseCall Center experienceCareers with Optum.

    Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone.

    So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

    Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.

  • For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life'
  • s best work.(sm)Diversity creates a healthier atmosphere : Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    Optum is a drug-free workplace. 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.Job Keywords : Pharmacy Technicians, Assistant Manager FTC, Healthcare, Supervisor, NPS, Night Shift, Cebu City, Cebu, Quezon City, NCR, National Capital Region

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