Account Manager
NetSuite Inc.
Makati, Philippines, PH, PH
12d ago

Job Description - Account Manager (19000GZY) Preferred Qualifications

One word transformation.

At NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all.

Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-

based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on premise systems.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Transform your career at NetSuite

At NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers.

NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success.

And we DO celebrate, because if you don’t have fun along the way, then what’s the point?

Job Description :

The Account Manager is tasked with managing the relationship with a named set of key customer accounts. Quota consists of renewing cloud licenses as well as upselling additional product and services.

Jill Hulme, Director of Strategic Initiatives Marketing, overcame the impossible and transformed into a triathlete. She applies her fearlessness and determination to #LifeatOracle

  • Perform outbound contact to existing NetSuite customers to sell additional services.
  • Acquire and maintain a working knowledge of the complete capabilities of NetSuite's services.
  • Convert customer problems into sales opportunities.
  • Maintain an active pipeline of forecasted sales to meet monthly quota objectives.
  • Improve overall customer satisfaction in assigned customer accounts.
  • Qualifications / Skills :

  • Must have 5+ years of successful application software sales or customer support experience and proven ability to continually achieve and exceed assigned quotas / goals.
  • Must be proficient with Microsoft Office, with a strong applications background and understanding of software systems.
  • Ability to interface with management in 10-250 person companies.
  • Strong communication, presentation, and interpersonal skills.
  • Displays professionalism, strong work ethic, flexibility, and ability to work in a fast-paced environment.
  • Team player, willing to support a long term company goal.
  • Tenacious and focused with a customer service attitude.
  • Experience selling applications software to SMB Market and knowledge of competing vendor offerings a plus.
  • Previous experience working in a start-up a plus.
  • Detailed Description and Job Requirements Sells a subset of product or services directly or via partners to small-and-medium sized accounts.

    The role is a combination of a Field Sales Rep and Inside Sales Rep. Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory.

    Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or via partners.

    The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and / or outbound techniques to identify, qualify and close new opportunities.

    Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs.

    Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application.

    Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition.

    Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.

    Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.

    Successful sales track record. Oracle knowledge and / or knowledge of Oracle's competitors. Interaction with C level players.

    Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent communication, negotiating, and closing skills.

    Strong marketing skills. Travels to customer as needed. 2 or more years of relevant sales experience. BA / BS degree or equivalent preferred.

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