Job Title : Mercury Business Advisor (MBA)
Rank : Senior Associate
Location : McKinley West, Taguig City
EY is seeking talented team members to be part of our Finance Client Support team as part of our move to SAP ("Project Mercury").
This opportunity will enable you to become a key team member of a global leader in Assurance, Tax, Transaction and Advisory services.
In this role, you will play a key role in providing insightful financial advice to the business on opportunity structure, revenue recognition, margin improvement and inventory management as well as recommending best practices for using tools and processes to drive optimum opportunity and engagement results.
The Mercury Business Advisor plays a key role to advise and support our client serving engagement teams to make best use of Mercury and its processes in order to effectively manage their projects with EY’s external clients.
There are two main components to this role : providing on-demand financial advisory support to engagement teams reaching out through a variety of technology (online chat, phone line or tickets) and impactful proactive outreach to engagement teams that have been identified as needing intervention through financial metrics exception reporting.
Mercury Business Advisors are closely connected to a broader network of functional experts (Risk Management, Client Relationship Management, SAP Technical, etc.
as well as to Finance Leaders in the countries they support. Together, this group teams to share knowledge and continuously improve the support they provide to the client serving community.
The role will provide support virtually in a time zone conducive environment.
In summary, the Mercury Business Advisor is a finance professional with end-to-end system, process and policy knowledge who provides the right advice when it is needed and partners with other functions to address the issues facing the business as we transform how we operate.
Your key responsibilities
stop basis where possible - and where that is not possible, escalated to the appropriate functional expert quickly and effectively.
Manage new user lack of knowledge / frustration and direct the interaction to the best outcome for the end-user, leveraging strong soft skill abilities and global mindset to adapt personal style where needed When working on client server portfolios, leverage system and finance expertise to prepare for the discussion, making judgments regarding the topics to be addressed and their prioritization and understanding when to reach out to other functional experts in order to help prepare for the interaction.
Review open items in Service Now (ticketing system), prioritize follow up activities and schedule engagement team meetings for the week.
Spend scheduled time 'on the grid', taking calls / chats from client servers - which includes activities such as : Reviewing pricing plans Advising on service line Global Delivery Services leverage targets Screen sharing to show teams how to add a rate card to the price plan Ensuring engagement teams are properly prepared for client negotiations from a financial perspective Advising on how to select the correct client entity for opportunities Explaining downstream impacts of different user choices required by Mercury Provide instruction and guidance on estimate to complete (ETC) processes and corresponding financial impacts
g. book of business reviews) and advise client serving teams on how to adjust and improve their financialsProvide guidance on local policy and leading practicesFacilitate training for client serving teams on Mercury and effective financial management practices.
Contribute to continuous improvement by sharing knowledge and providing support to other team members across borders, service lines, and industries and constantly leverage leading practices
Skill and attributes for success :
To qualify for the role you must have :
Ideally, you’ll also have :
Other requirements :
What working at EY offers
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.
That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.