Put the World on Vacation
At Wyndham Destinations our mission is simple : to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime.
As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
POSITION REPORTS TO :
Regional Director Sales Development & Performance
POSITIONS REPORTING TO THIS POSITION :
Business Retention Manager
Office Administration Manager
Lead Generation & Logistics Support
KEY RELATIONSHIPS :
Internal : Corporate departments, other Sales Offices
External : Owners, community groups
PRIMARY OBJECTIVES :
To actively contribute to the company vision of making holiday dreams come true by effective and efficient operation of their designated sales site through ensuring defined targets are met monthly and annually.
The Project Director Owner Enhancements is responsible for the financial management, sales staff development and retention, internal and external customer satisfaction and creating a positive community relationships.
Additionally, this position is responsible for completion of business development and project functions as designated by the SVP Sales from time to time.
PRINCIPAL RESPONSIBILITIES : (Include but not limited to : )
Effectively administer and openly support all Company and sales policies and guidelines
Deliver the required sales targets for the site
Represent the Company in an ethical, moral and professional manner at all times
Provide appropriate training, education and performance monitoring for sales team
Manage the performance of sales staff and take corrective action where required
Ensure that the sales team participate in regular, productive sales meetings
Lead by example in both professional and personal conduct
Be up to date with and ensure the sales site conforms to industry and Company best practices
Work proactively to support all Company marketing programs and ensure sales staff are educated on marketing strategies and site generated lead targets are met
Establish a positive team attitude towards exceeding site generated lead objectives
Ensure the sales management team provides a positive interface with all on-site and corporate departments and actively supports the Developer Representative’s recommendations
Utilise sales, marketing and fiscal reports to assist in managing the site profitability
Ensure that a safe and healthy work environment is provided for all employees and guests
Actively supporting and modelling compliance with company policies and procedures
Completion of timely projects, and business development initiatives as identified through trends, business requirements and operational changes.
Liaision with key stakeholders in order to ensure initiatives are communicated, incepted and reviewed for continuous process improvement.
Ensure currency of required permits, licenses certifications etc. to enable sales operations
Ensure all employees stay current with required government licenses, work permits, etc.
Employees must ensure they comply with WVRAP’s OH&S Policy, procedures and any reasonable instruction given by WVRAP.
Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.
Display a Count On Me! service to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
A Place for Everyone
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community.
Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.