Regional Manager
11h ago

Job Summary

The Regional Manager is accountable for supporting the development and execution of the overall business development, marketing and operations strategy for the designated region in conjunction with local and regional teams.

The incumbent is accountable for the regional P&L, maximizing market penetration, profitable transaction volumes and line management of the team.

Primary Responsibilities

  • Develops and manages the implementation of the regional strategy, ensuring successful business growth in both the short and long term.
  • Sets, manages and ensures achievement of regional budgets in collaboration with line manager.
  • Ensures that a professional, well led and well-motivated team is developed, continues to develop, and skills and potential are maximized.
  • In conjunction with line manager, will ensure that roles and responsibilities are clearly defined and clear objectives and priorities are set in line with corporate goals.

  • Ensure that a 'delivery to outcome and deadline' culture is created and maintained within the team.
  • Ensures an ongoing audit of resources and skills are undertaken and areas of weakness or defined resource gaps are addressed in a timely manner.
  • Identifies and pro-actively courts potential new business partners.
  • Actively facilitates the contractual arrangements on appropriate commercial terms.
  • Manages the ongoing maintenance of key accounts or super-agents, ensuring the profitable transaction growth.
  • Ensures agendas are understood and adhered to.
  • Identifies new business opportunities / solutions of mutual benefit to MoneyGram and the Agents.
  • Attends relevant management meetings and provides input into the strategic development of the region.
  • Identifies opportunities for marketing opportunities, ensuring product / brand awareness with key business partners and customers is maximized.
  • Works with the relevant teams; actively ensures the smooth introduction and marketing of any enhanced or new products.
  • Ensures the timely and efficient set-up / roll-out of new network and the resolution of operational and other problems through the management of key personnel and liaison with the relevant teams.
  • Analyzes trends / changes to transaction levels and identifies solutions to capitalize on growth opportunities.
  • Ensures full business policy compliance with local and regional regulations governing MoneyGram's business guidelines.
  • Liaison with local central banks and other regulatory agencies on issues related to anti-money laundering laws and controls, in conjunction with the Legal Affairs team.
  • Participates in events within the region to raise product / brand awareness with key business partners.
  • Performs other duties as assigned.
  • Qualifications

    Any combination of relevant education and experience and / or related professional designations / certifications in this field is highly desirable.


  • Minimum Required : Degree educated
  • Essential Skills

  • Demonstrated experience of operating at a similar level of seniority.
  • Experienced in relationship management.
  • Excellent presentational skills - able to give a polished presentation in a variety of formats, informally and formally.
  • Strong commercial acumen; able to identify and work with key business partners to maximize business results.
  • Solution driven with the willingness and ability to implement innovative ideas and improve working methodologies.
  • Able to breakdown complex issues into simple components and build / implement required action plans.
  • Excellent project management skills; ability to determine key priorities and manage outcomes to timeline.
  • Considers and takes into account the impact of own decisions on all aspects of the business.
  • Prior team management experience; to include recruitment, development and resolution of any performance issues.
  • Prior experience of managing budgets and taking responsibility for P&L.
  • Able to work with in a matrix reporting environment, build and maintain strong relationships with peers, stakeholders.
  • Computer literate - able to use Microsoft suite of packages.
  • Ability to work in a culturally diverse environment.
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