Your Bachelor's degree is your key to success | Start with [24]7.ai Ortigas!
[24]7.ai
Mandaluyong, PH
16h ago
source : Bossjob
  • Day Shift
  • Australian Telecommunication Account
  • Provide excellent customer service by addressing general inquiries related to billing, account / service maintenance, and other products / services
  • Perks

  • Rewarding incentives for top performers (monthly / quarterly)
  • Qualifications

  • Must be 18 years old and above
  • Completed at least 2 years in college (no back subjects)
  • At least 6 months of call center experience is preferred but not required
  • Amenable to work on holidays, weekend, and shifting schedule
  • Professional, enthusiastic, and customer service oriented
  • Skills Required

  • Excellent oral and written communication
  • Must exhibit active listening
  • Must have keen attention to details
  • Must have good conversational skills
  • Must have good problem solving and analytical skills
  • Must be fluent in providing explanation and delivering positive scripting
  • Ability to multi-task and access multiple data source simultaneously
  • Ability to probe effectively
  • Ability to educate customers on inquiries and other product information
  • Ability to handle issues and complaints in a courteous and professional manner
  • Preferably for pplicants residing in :
  • Mandaluyong, Marikina, Pasig, Quezon City, San Juan, Caloocan. Malabon, Navotas, Valenzuela, Makati, Pasay, Manila
  • Rizal (Antipolo, Taytay, Angono, Cainta, San Mateo, Rodriguez)
  • Bulacan (Bocaue, Marilao)
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