Manage a team of approximately 12-15 analysts and ensure that all key metrics of performance as per Company SLA target are met.
At least 3 years of experience as a Team leader
Ability to work independently and make quick and accurate decisions
Proficiency in English communication both verbal and written.
Flexible, able to work on own initiative, deal with more than one project at a time, can work under pressure and tight deadlines, and prioritize tasks accordingly
Must have strong analytical skills to resolve issues
Proficiency in Microsoft Applications such as Excel, Word and Power Point
Strong interpersonal skills and the ability to establish and maintain excellent working relationships.
Work from home setup until further notice. However, willing to report to onsite (Mandaluyong) if needed.
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