Process Associate - Corporate - Philippines -PHP
Muntinlupa City, Philippines
1d ago

Collections Associcate - FrenchSpeaking

Function : Operations

Alabang, Muntinlupa Philippines

We are a global professionalservices firm that makes business transformation real. We drive digital-ledinnovation and digitally-enabled intelligent operations for our clients, guidedby our experience running thousands of processes for hundreds of Global Fortune500 companies.

From New York to New Delhi andmore than 20 countries in between, Genpact has the end-to-end expertise toconnect every dot, reimagine every process, and reinvent companies’ ways ofworking.

Our focus is to make sure we have the right set of people delivering what wepromise. People who think with design, dream in digital, and solve problemswith data and analytics.

People who obsess over operations, focus on thedetails, and lead change by being curious, incisive and courageous ineverything they do on a foundation of unyielding integrity.

We are Genpact. Transformation happens here . Come, be a part of ourexciting journey!


  • Competitive CompensationPackage with Monthly Performance Incentives
  • Meal and Other Allowance
  • HMO and Dental Coverage fromDay 1 of Employment
  • Continuous Education Assistanceand Skills Enhancement through Training & Personal -Development Programs
  • Exciting and Encouraging WorkEnvironment

  • At least High School Graduate;
  • Good communications skills inFrench and English
  • Preferably with B2B AccountsReceivable experience or B2B Collections experience; Computer Literate (MSOffice especially Excel)
  • B2B Background; Preferably fromManufacturing Industry (Healthcare, Oil & Gas, Power, Energy) :
  • Collaboration skills (withinternal & external stakeholders & with Debtors), Both Written &Verbal :
  • SAP / Oracle knowledge preferredbut not mandatory, Mailbox - Outlook Management , MS Office :
  • Work on assigned AccountLedger, Past Due Collections, Ageing Accounts, Reconciliation, includingcoordinating with Cash Applications, credit card payments. Dispute Management :
  • Professional Email / PhoneEtiquette, Strong exposure to end-to-end Accounts Receivable process,specifically in collections, reconciling credit / debit memo, raising Disputes,End to end ledger ownership :
  • Exposure in a collections role;comfortable in a voice / email function which requires handling calls / emails fromclients / customers :
  • Email, Outbound / Inbound Calling
  • Process Associate

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