About Wells Fargo
Wells Fargo & Company (NYSE : WFC) is a leading global financial services company headquartered in San Francisco (United States).
Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.
We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.
Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.
We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.
It all begins with outstanding talent. It all begins with you.
About Wells Fargo Philippines
Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.
We operate in Taguig City, Metro Manila
Market Job Description
will include managing a unique complaints department / function with case workers being comprised of specialists / team lead roles First line managers who are responsible for overseeing a team that responds to escalated complaints inquiries or complaints regarding products and services requiring special handling.
resolving complex issues or inquiries; ensuring unit meets government regulations and company policies; hiring, training, developing, and retaining a diverse workforce.
Market Skills and Certifications
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.
We comply with all applicable laws in every jurisdiction in which we operate.