Mandarin Transaction Analyst (No Age Limit)
J-K Network Services
Taguig, PH
20h ago
source : Bossjob

Company Profile : The company is one of the world’s leading management consulting, technology services, and outsourcing organizations in the Philippines.

This consulting company is known to provide customer service to companies around the world.

Position : Mandarin Transaction Processing Specialist

Location : Taguig City

Schedule : Day Shift

Industry : BPO Company

Responsibilities :

  • Manages and executes invoice or collection help desk processes;
  • Support to maintain and improve service performance metrics reports, as required;
  • Provide status of work in process, assist in planning and coordinating the execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions;
  • Provide quality, cost-effective service while looking at ways to contribute to process improvement;
  • May provide ad-hoc analyses and summaries of information as requested
  • Requirements :

  • Must be able to speak, and read the Mandarin language
  • At least 1 to 2 years of Order to Cash experience / skill is an advantage but not required
  • Voice collections experience, ideally business-to-business, an advantage
  • Experience in any of the skills below is preferred but not required
  • Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
  • Experience in any accounting ERP (Oracle, SAP, etc.)
  • Recruitment Process :

  • Initial Interview (Phone Interview)
  • Language Assessment
  • Hiring Manager Interview
  • Requirements :

  • Must be able to speak, and read the Mandarin language
  • At least 1 to 2 years of Order to Cash experience / skill is an advantage but not required
  • Voice collections experience, ideally business-to-business, an advantage
  • Experience in any of the skills below is preferred but not required
  • Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
  • Experience in any accounting ERP (Oracle, SAP, etc.)
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