The Role : Renewal Specialist, CUSIP Global Services
Grade (relevant for internal applicMakati City, Philippines
The Location : Makati City, Philippines
The Team : The Renewal Specialist will assist the CUSIP Global Services’ Licensing and Compliance team on various administrative aspects of Authorized Data Vendor renewals, including outreach, gathering of reporting and usage characteristics, and monitoring overall progress by producing reports for internal stakeholders.
Renewal Specialists enable complex transactions and seek to maximize revenue by driving productivity and creating efficiencies across the Global Commercial Team.
The Impact : The Specialist will work closely with the U.S. Licensing and Compliance team in helping in the daily responsibilities to drive revenue growth.
What’s in it for you :
Working collaboratively with counterparts and internal stakeholders from different global offices
Identification of tasks that can be transferred to global support teams
Tracking and vetting Authorized Data Vendor leads to expand existing / generate new business.
2) follow-up with Authorized Data Vendors that are behind on reporting Level 2 Display Usage; and (3) follow up with Authorized Data Vendors that are delinquent on providing their post-authorization lists.
Provide assistance with the Compliance Program, such as drafting Usage Review Notice Letters, compiling the Authorized Data Vendor information and assisting Core Compliance Review Group with any ad hoc inquiries.
Send Acknowledgement of Cancellation Letters and follow-up with clients to ensure signed letters are returned.
Track the historical terminations and compare with all future Authorized Data Vendor bulk lists to ensure all Authorized Data Vendors are complying.
Assist with sensitive Authorized Data Vendors by generating a custom shut-off notice.
Completes other assignments as required and / or assigned
Work with internal stakeholders to transition the management of the Master Lead Template.
Identify existing accounts for expansion, which may have limited licenses (e.g. Single Source, Limited Asset Class).
What We’re Looking For :
Basic Qualifications :
Must have excellent oral and written communication skills.
Well-organized, detail-oriented, and capable of multitasking efficiently.
Excellent interpersonal skills to correspond by phone and email with key and senior level internal / external clients and / or counterparts.
Must be willing to work in Makati.
Willing to work in a night shift schedule.
Preferred Qualifications :
Candidate must possess at least a Bachelor's / College Degree in any field.
Proficient in Microsoft Excel.
At least 2 years of experience specializing in customer service, research, lead generation, and related roles.
Experience in using Salesforce CRM is an advantage.
S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.
We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.
Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.
For more information, visit www.spglobal.com / marketintelligence.
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Only electronic job submissions will be considered for employment.