Business Excellence Analyst (Internal Programs)
TELUS International
Market! Market!
4d ago

Araneta

Description and Requirements

Position Summary

Dedicated GEM Sr. Analyst for TELUS responsible for driving process improvements for multiple concurrent projects using Lean Six Sigma methodology.

Responsible for facilitating training of Lean Six Sigma methodology and mentoring the training candidates to success.

Functional Responsibilities :

Identify business process gaps and opportunities for LSS project execution

Expand projects with local scope to global scope whenever possible

Responsible for facilitating training of Lean Six Sigma methodology and mentoring the training candidates to success.

Required skills + qualities

Lean Six Sigma Yellow Belt

Project Management + experience leading projects

Advanced Analytical and Quantitative skills

Understanding of Call Centre Business (strategy, KPIs)

Training facilitation adapting training to different levels and project

Value add to the organization :

Dedicated support to the business to ensure that process improvement is deployed in all facets.

Required skills + qualities (non-technical) :

Stakeholder management

Passion for process improvement, high performance and creativity to solve challenges

Change management skills, ability to initiate change and influence others in a positive way

Required Language(s)English

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form