Manager Operations
Pharmaceutical Product Development, LLC
Asia Pacific-Philippines-Metro Manila-Manila
7d ago
  • Develops employees and manages employee performance including performance appraisals, management and salary administration for direct reports.
  • Monitors employee work. Handles employee relations issues, scheduling and time record verification, recruiting and billable hours management.

  • Completes client reports, develops procedural documents, troubleshoots program issues, maintains program knowledge, and ensures compliance with company policies and procedures including SOP's, protocols, and FDA / COFEPRIS / ANVISA / ICH and other regulations.
  • Acts as liaison between the client, PPD Medical Communications management and staff for issues such as workflow processes, available resources, and new initiatives affecting the program.
  • Handles all aspects of program training including providing training to staff members, developing curriculum, and documenting and maintaining training records and curriculum.
  • Liaisons with the business development team, presents at PRM / ERMs, functions as a consultant or Medical Information professional to cover program services, such as, performing answering medical inquiries and documenting contacts, adverse events, and product complaints.
  • Qualifications

    Education and Experience :

  • Healthcare Degree (Bachelor's Degree in Pharmacy or Nursing. Or Associates Degree in Nursing with 2 years nursing experience)
  • Significant experience (comparable to at least 8 years) in the healthcare or pharmaceutical industry with responsibilities involving counseling or providing medical information to include leadership experience (comparable to at least 2 years);
  • Or equivalent combination of education, training and experience that provides the knowledge, skills and abilities to perform the job

  • Education may be substituted in lieu of some years of experience for advanced degrees such as Pharm.D, Ph.D. or MS.
  • In some cases a second language may be required.
  • Some programs may require a Pharm.D.
  • In most cases a license will be required.
  • Note : Some countries (e.g., Brazil) may allow for the following requirements :
  • Other Lifescience / Healthcare degrees (e.g., Biomedicine).
  • Knowledge, Skills and Abilities :

  • Strong leadership skills
  • Strong attention to detail and organizational skills
  • Effective verbal and written communication skills
  • Excellent problem solving and analytical skills
  • Excellent time management skills and multi-tasking skills
  • Excellent interpersonal skills
  • Strong decision making skills
  • Ability to coach and train staff
  • Excellent language skills must be demonstrated if the position requires languages other than English
  • Ability to work in a team environment and / or independently as needed
  • Organization

  • Medical Communications
  • Apply
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