Customer Support Experts
TaskUs
Meycauayan, Philippines
4d ago
source : Bossjob

What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.

As a Teammate, you must : Provide customer satisfaction and experienceMeet and exceed client mandated KPI's (Key Performance Indicators)Be aware of TaskUs policies and keep things confidentialProvide feedback to management concerning possible problems or areas of improvementParticipate in training to improve work performanceSo, do you have what it takes to become a teammate?

We’re looking for someone who : Is willing to work on shifting schedulesHas call experience (a plus but not required)Has strong verbal, written & comprehension skillsIs computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applicationsMeets the typing requirement (40WPM for Voice & Non Voice)Has critical thinking skills with a focus on issue resolution and customer satisfactionCan multitask and has high attention to detailsIs self-motivated, can work independently, and contribute to cross-functional and global teamsIs flexible and can quickly adjust to frequent process and information changes Can work under pressure We’re looking for new Teammates who are ready to be ridiculous with Us.

Our virtual doors are open to more Ridiculous Humans!Does this job allow hires to work fully remote? Only temporarily due to COVID-19.

Are you this ridiculously good? Then TaskUs is for you. Can meet the technical requirements below : Operating System : Windows 10 Genuine LicenseCPU : Intel or AMDCPU Speed : 2.

0 Ghz (2 cores) or 1.4 Ghz (4 cores)RAM : 8GBHard Drive Available Space : 20GBGraphics Resolution : 1024 x 768 pixelsInternet Speed : 5 mbpsNetwork Latency : Ping less than 60msHeadset : With noise cancellation feature preferredWebcam : Any

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