SAP Functional Consultant - MM/SD/PP
Information Professionals Inc
Metro Manila / NCR, PH
1d ago
source : Monster
  • Mentors the SAP Functional Analyst in doing his / her job.
  • Primarily responsible for the configuration, maintenance and functional support in SAP R / 3.
  • Prepares / approves documents for configuration, whether functional, program changes, or authorization request.
  • Understands the details of the business requirements of every software special project.
  • SAP IT Key User for identifying and facilitating the information collection from various sources and ensuring the timely delivery of the requested information from all organizational functions.
  • Provides active support in collection and compilation of critical business data.
  • Leads in testing of the new system configuration and test case definition.
  • Provides training to end users on their specific scope of application.
  • Logs all customers’ service requests in the Helpdesk Tool to ensure proper monitoring and charging.
  • Utilizes departmental resources and ensure that established answer times are maintained in order to meet service levels.
  • Ensures open, effective, and customer-oriented communication is maintained to business units and departments being serviced.
  • Prepares and delivers various performance metric reports as required.
  • Performs other related duties that may be assigned temporarily from time to time.
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