Selling Department Manager | Cebu
SM Mart Inc.
Cebu City, Central Visayas, Philippines
5d ago
source : Kalibrr, Inc.

Job Description

MANAGE CUSTOMER INTERACTIONS : Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area)

  • TRACK DEPARTMENTAL SALES Monitor departmental sales vs. target on a daily basis, identify causes of poor performance & recommend solutions to Regional Manager for proper action
  • BUILD CUSTOMER LOYALTY Proactively seek customer interactions, build sustained relationships with top 100 customers & convert the ones with complaints into happy shoppers
  • CHECK DISPLAY & FIXTURES Explain display standards to sales clerks & regularly check if items are arranged properly, areas are clean & ask for repair or replacement of broken fixtures
  • CHECK SALES STAFF Make daily checks on team's knowledge (product, promos, store layout / services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting)
  • Minimum Qualifications

    Qualifications :

  • Candidate must possess at least a Bachelor's / College Degree
  • With minimum of 2 years relevant work experience in managerial capacity , preferably in retail management
  • Personable, creative, sales-oriented and with above average communication skills
  • Flexible to be assigned to work schedules supporting the retail operational hours
  • Willing to be assigned in The SM Store - Cebu
  • Full time positions available
  • Apply
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