Call Center Associates LCCO
AIG
Muntinlupa City
5d ago

Functional Area : OP - Operations Estimated Travel Percentage (%) : Relocation Provided : Who we are Join 65,000 AIG colleagues who work together every day to make a difference around the world.

Our employees exemplify our values of diversity, inclusion, and global citizenship and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines.

Discover who you can become at AIG. Your future team Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the #1 insurance provider.

We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the Contact Center department.

Your contribution at AIG As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.

  • A call center associate (CCA) services inbound insurance calls coming into the Contact Center Operations
  • Calls are regarding queries / availment on American General insurance policies.
  • He or she is expected to respond to customer inquiries with accurate information and create requests as necessary.
  • A CCA should exhibit dependability and flexibility.What we are looking for
  • Must have at least 6 months Call Center background
  • Knowledge with insurance policies and terminologies is a plus
  • Amenable to work in Alabang
  • Amenable to work night shift
  • The position is open to first year undergraduates / Vocational / Diploma course with 6 mos. experience, and Bachelor’s Degree holders What we can offer you The ability to utilize and transfer your existing skills to a challenging role and be an immediate contributor.
  • Work Life Balance and promotional growth.
  • Dental / HMO Coverage; in and out patient (up to 3 dependents -day 1)*
  • CAPTIVE Insurance Account
  • Vacation Leave and Sick Leave Convertible to CASH*
  • Discretionary Leave (on top of Vacation Leave)*
  • Performance Incentives
  • FIXED Night shift & WEEKENDS OFF *Subject to Changeihub It has been and will continue to be the policy of American International Group, Inc.
  • its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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