Customer Service Representative (CSR)
Mandaluyong, Metro Manila, Philippines
4d ago
source : Kalibrr, Inc.

Job Description

Specific Responsibilities

  • Serves as the telephone operator for the store operations.
  • Properly and accurately endorses all orders of customers to the operations.
  • Assists in assembling orders. Pizza Maker and sub-maker.
  • Takes orders for dine-in and carry out customers.
  • Assists in maintaining overall store / equipment cleanliness.
  • Perform other duties that may be assigned from time to time
  • General Responsibilities

  • Ensures that all the important transactions of the department are properly documented and updated in the system promptly.
  • Ensures the timely preparation of reports and documents.
  • Ensures that all records and files are properly managed for easy retrieval.
  • Meets with the superior and other personnel in the department to identify and resolve issues / problems, work activities, projects, and programs as well as existing systems and procedures.
  • Answers queries regarding the department’s responsibilities and interfaces with different organizational units.
  • Ensures proper handling and care of all accountabilities equipment, machines, etc.
  • Attends training programs and other company-related activities sponsored by the Human Resource Department to help enhance one’s capability.
  • Practices 5S daily in the work area. Maintains good housekeeping in the workplace.
  • Minimum Qualifications

  • Must be a College level;
  • Willing to work in a shifting schedule;
  • Willing to mult-task
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills.
  • Step 2
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