Community Moderation Lead
ZigZag Careers
Pasig City, PH
5d ago

Start ASAP

Fast-paced environment

Join a high performing team

Job Description

Our client is a fast-paced start-up co-founded by successful entrepreneurs with the backing of key strategic investors in the video game industry.

Client aims to work with popular online video games to improve player experience. Client is developing a scalable and secure data platform to process large amounts of game data and building systems to help detect various game and player events.

As the Community Moderation Lead, you will grow and manage the moderation team in the region and implement policies for different gaming communities.

You will collaborate closely with the product and analytics teams to help identify community vocabulary, behavior types, disruption categories, and player dynamics.

You will work with the product team to design tools for the moderation team to improve throughput and accuracy. You will work closely with the analytics team to define metrics and derive insights.

We are seeking a passionate moderation lead to join our team, your core responsibilities are :

¢ Recruit and grow the moderation team

¢ Define policies for different gaming communities

¢ Help design and implement processes for improved scale and accuracy

¢ Work with product teams to create models of behavior

¢ Work with analytics teams to define insights and derive insights

What we are looking for :

¢ 5+ years of industry experience as moderation lead

¢ College degree

¢ Experience growing and managing a team

¢ Experience overseeing a moderation team and improving moderation processes

¢ Experience with software tools for moderation

¢ Familiarity with data and metrics

¢ Enjoys playing video games and participates in gaming communities

¢ A positive attitude, and a growth mindset

Bonus :

¢ A passion for gaming )

¢ Degree in a science or analytical field ' STEM, Accounting, etc.

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