Cloud Applications Consultant
Carbonite
Makati City, National Capital Region (NCR), PH
1d ago

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The opportunity :

The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types.

As a consultant, you will utilize your ability to combine systems integration and service delivery knowledge. More specifically you will create / update technical specifications and create / update maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity using common communications standards such as ftp, http, AS2, SFTP, etc.

You are great at :

  • Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations
  • Analyzing customer requirements, data integrations and interfaces
  • Deliver day to day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems.
  • Implementing changes for existing data integrations
  • Follow policies and best practice mapping to define map rules based on client’s requirements
  • Consistently create test cases / scenarios, form test files, run tests and evaluate reports
  • Investigate and conduct root-cause-analysis for issues / defects raised by client during client testing
  • Deliver project status updates to clients, delivery / project managers and counterparts as necessary
  • What it takes :

  • You are a graduate of Computer Science and / or other technical disciplines
  • You are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.
  • You have a strong customer focus, customer satisfaction oriented
  • You demonstrate problem solving skills and logical thinking techniques and have excellent attention to detail. Ability to Identify and analyze problems;
  • distinguishes between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems.

    Develops reasonable options for solutions when required for decision making

  • You have excellent teamwork and collaboration skills. Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships
  • You have ability to handle multiple priorities in a fast-paced environment, and be able to work independently, and must possess effective time management skills
  • You are willing to be on-call beyond normal working hours and on weekends
  • You are willing to work on any shifts (ASPAC, EMEA or US)
  • At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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