Role and Responsibilities
Position Title : Estore Platform Lead
Manage Hybris-level product information. Including but not limited to :
Manage E-Store and EPP-related on-site merchandising in accordance with GMC and GDC guidelines. Comply with GMC-mandated processes for updating and publishing of GNB, Homepage, Explore, Offer, PFS and PCD Pages.
Monitor e-Store information validity, performance and uptime. Determine inconsistencies, points of failure and related matters.
Rectify problems or escalate issues to relevant parties in the soonest possible time Monitor website shopper visits, customer engagement and sales conversions online.
Make appropriate recommendations to optimize the e-Store conversion funnel. Monitor up-coming products for posting and sale on the SAMSUNG corporate website Support assigned initiatives to improve eStore presence, tactics, and strategies Liaise with Regional Offices and Global Headquarters or other parties in the maintenance of the SAMSUNG E-Store :
Liaise with 3rd party entities in the outsourcing of web projects
Act as project manager / development lead / developer for in-house projects related to E-Store; acts as liaison for outsourced projects Act as Systems Administrator, Lead Programmer, DB Administrator, UI Developer for AdHoc projects related to E-Store Act as Systems Analyst for intermediately complex projects that require structured or fuzzy logic programming Troubleshoot development stumbling blocks which require technical expertise in web programming, server-side technologies and database manipulation Implement urgent / emergency modifications in accessible sections of the corporate website and managed microsites on APAC.
Corrections / updates of other information
Post-deployment server-side code updates for audited sites with discovered vulnerabilities
Extend expertise to ad hoc requirements which involve computer-related, online, and multimedia expertise
Skills and Qualifications