Customer Experience Specialist
Home Credit Philippines
Metro Manila / NCR
3d ago
source : Monster

Job Description :

You know you are the perfect fit if you are / have :

  • Experience in pinpointing the critical issues of the customer
  • At least 1 year experience in gathering data from the customer (Field Research)
  • As part of our growth, your tasks will be :

  • Assisting Custex Project Manager in day to day operations.
  • Raising Custex awareness and champion customer-centric initiatives
  • Preparing the customer journey map for the touch point assigned
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