Technical Coordinator
Commerce Asia, Inc.
San Juan, PH
2d ago
source : Bossjob

We are looking for a Technical Coordinator to support our Technical Team. The ideal candidate is someone who is passionate about understanding user needs and pain points and working with cross-functional partners to simplify complex problems and ship elegant solutions that help influence process improvements, best-practice sharing, and standardization across the organization.

You will serve as the driving force behind the success of every key project.

Duties and Responsibilities :

  • Fully scope and understand user needs, set up on boarding calls to potential clients
  • Direct all technical support management phases : assign and oversee project tasks, continuously follow up on progress, blockers, risks, and opportunities
  • Conduct regular technical support status meetings (daily / weekly)
  • Detect, report, and fix issues whenever necessary, providing solutions to technical-related issues
  • Manage communication with internal and external stakeholders, set and manage technical support expectations, and report against crucial milestones
  • Provides proactive customer satisfaction & relationship management
  • Participate in end-to-end delivery of Products and Services to client from product presentation, delivery, implementation to after sales services
  • Juggle multiple projects and priorities simultaneously in a fast-paced environment
  • Requirements :

  • Bachelor's Degree of any business course
  • At least 1-2 years of work experience in administrative and coordination tasks.
  • Fresh Graduates are welcome to apply
  • Must have strong written and verbal communication skills
  • Must be highly organized and has attention to details.
  • Willing to work in Greenhills, San Juan
  • Benefits upon regularization :

  • 15 Sick Leaves + 15 Vacation Leaves
  • HMO + Life & Accident Insurance
  • Other
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form