Communication Coach
Valor Global Inc
Taguig, Muslim Mindanao, Philippines
3d ago
source : Fidanto

Samples and evaluates language quality Participates in calibration sessions with quality communication leadership staff and clients Achieves departmental productivity requirements e g number of calls monitored per week on schedule calibration time etc Participates in internal language acceptability audits and recommend changes Provide feedback through call monitoring system and assist team leaders in developing front line employees Acts as one of the facilitators for company required orientation Assists with training class for improvement of learning and the trainees Works with the recruitment team to ensure metrics for hires and met

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