SAP ABAP Developer
3M
Mandaluyong City, Philippines
1d ago
source : ictjob.ph

Job Description

  • Collaborate with process teams and system owners in understanding requirements to develop robust and complete technical specifications.
  • Work with business process owners to develop ABAP code and troubleshoot issues.
  • Design solutions in accordance with standard design principles and conventions.
  • Adopt best practices in all aspects of ABAP development.
  • Create and Maintain documentation on all development objects.
  • Escalate cross functional issues and / or significant technical challenges as appropriate.
  • Research issues on OSS and SCN forums and apply Manual OSS Notes
  • Provide advice and guidance on 3M standards and best practice and development techniques
  • Problem solving issues and providing timely responses and solutions as required.
  • Working within project planning constraints, communicating any identified project risks and issues to the delivery / project manager accordingly and providing inputs to the change control process.
  • Executing unit test procedures and scenarios to ensure meeting requirements.
  • Supporting the Operational Teams during the UAT and rollout phases
  • Participate in crisis meetings with cross functional IT team to resolve critical application issues.
  • Investigate application issues to determine root cause.
  • Resolve application related incidents escalated from Business and process areas and Service Desk teams
  • Communicate and work with support users as necessary to resolve application errors
  • Escalate incidents, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the users.
  • Notify users of resolutions.

  • Seek opportunities to develop and maintain knowledge of business processes, application functionality, configuration and administrative activities
  • Help with regular reviews and analysis of incident management data to highlight causes of frequent or high impact failures and suggest preventative action
  • Recommend operational continuous improvement opportunities, service efficiency initiatives, and business process improvement to better serve business needs
  • Meet agreed upon service levels and budgetary guidelines defined in the Service Level Agreement
  • Provide operational support, working to ensure production systems and devices are online and available; this includes non-
  • business hours on-call support

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