Senior Operations Analyst
Wells Fargo
Manila, Philippines
5d ago

About the Role

  • Internally known as Operations Analyst 4, this role responsible for Reconciling the customers’ remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card;
  • make the necessary cash corrections or adjustments to the client’s account such as application of credit memos, refunding customer payments, reapplications and No Sufficient Funds processing;
  • Manual on-line data-entry of invoices to update accounts receivable file as needed; Perform daily cash reconciliation.

    Operations Analyst 4 will perform moderate to highly complex transactions, perform quality checks and escalate any issues or potential risk to Operations Manager, will act as a team lead, Subject Matter Expert and domain process trainer, share training feedback to manager, perform projects and ad hoc tasks as assigned by the manager.

    Responsibilities

  • Cash Application
  • Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients’ customer account receivables
  • Correct, verify and post bank lockbox transmissions for client availability; Application of check and customer payments to the on-line accounts receivable file;
  • Resolve and apply on-account payments;
  • Manual on-line data-entry of invoices to update accounts receivable file as needed;
  • Clerical tasks as needed;
  • Assist in month-end closing procedures as needed;
  • Serve as back-up for other department members;
  • Serve as a subject matter expert with regards to all aspects of cash application on the system of record
  • Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients’ customer account receivables
  • Manage invoice processing email address to pull down pdf’s for printing and data entry
  • Cash / Bank Reconciliation
  • Reconcile the customers remittance and make the necessary adjustments to the clients account;
  • Perform daily bank balancing of bank deposits to the system of records
  • Market Skills and Certifications

    Market Skills and Required Qualifications

  • Bachelor’s degree in Finance and Accounting
  • More than 5 years relevant working experience in the field of Accounting / Finance preferably in General Accounting, Accounts Receivable accounting, Loan accounting, Bookkeeping.
  • 1 to 2 years experience in banking industry Wholesale, Commercial Banking or Corporate Investment Banking or Shared Service organization
  • Business and accounting Skills (concept of Debit and Credit)
  • Excellent English comprehension, written and verbal communication skills, and interpersonal skills
  • Good problem solving and analytical skills & ability to accurately process high volumes of work within established deadlines
  • Strong Organizations skills - detail oriented
  • Sound risk management mindset and good understanding of compliance
  • Proficient in MS Office especially MS Excel
  • Able to perform work and report on PH public holidays if falling on Mondays to Fridays including Christmas and New Year's eve
  • Amenable to work on US shift : 9PM to 6AM
  • Desired Qualifications

  • Knowledge GAAP Accounting
  • Quick learner
  • Highly motivated individual who is able to work well independently and in a team environment
  • Ability to recognize and escalate issues to management for any process breaches
  • Ability to multitask to accomplish tasks and meet deadlines effectively
  • Ability to work quickly & accurately while maintaining acceptable standards of workmanship
  • Flexibility to stretch to accomplish projects timely
  • MBA, CPA, CMA, CFA is an advantage
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