Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.
What we offer :
Competitive pay and benefits package
Diverse and inclusive workforce
Dynamic and collaborative team environment
Environmental excellence and community support.
Sound intriguing? Open the possibilities to joining our team and apply today!
The Lexmark Consulting Analyst (LCA) assists the Lexmark Lead Consultant with assessment services for Lexmark customers.
The assessment will typically include the following steps associated with an inventory of output devices collected at customer locations : data analysis, plotting device locations on a floor plan, future state design, and business case analysis.
She will also provide implementation support through the development, assembly and delivery of various business documents.
These steps will be performed based upon unique Deployment Principles and processes that have been established in agreement with each customer.
The LCA will be working on enterprise-sized projects that may encompass multiple floors, buildings, and locations for a given customer.
KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS :
Normalize, entry and QA of data collected at customer locations including, but not limited to, output device make, model, serial number, features, usage information, physical location for use in Lexmark’s analysis tool, DCAT.
Production of current state maps with data representing a client’s current output environment, using DCAT, Excel, Visio, and PowerPoint.
Production of current state validation presentation for Lexmark’s MPS customers
Analyzes customer data, information, and needs to generate a compelling deployment principle and / or decision tree for the future state.
Develops unique deployment principles defined for each individual engagement (example : all locally attached devices shall be removed, devices newer than 40 months in age shall be retained or redeployed, print volumes will be distributed to appropriately configured devices, users will have access to shared mono-
print within a walk distance of 50 feet, etc)
Future state design application of a customer’s deployment principles to their environment in order to achieve an optimized output environment.
Production of future state maps and with data representing a client’s recommended future state output environment, using DCAT, Excel, Visio, and PowerPoint.
Develops business cases representing the customer’s current costs, anticipated future state costs and the savings derived from implementation of the future state.
Production of various documents including : inventories, bills of material, and presentations corresponding to the recommended future state.
Analyzes customer’s device statistics (example : duplex rate, large jobs rate, copy and scan rate) for solutions pre-sales and continuous improvement.
Collaborates / communicates with in-country consultants for smooth sailing strategy application.
COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES :
Fluency in the English language, both verbal and written
BA / BS degree required in business, financial, mathematic or engineering related discipline
Written communications skills at a 3 (average) out of 5 (expert)
Analytical skills at a 4 (very strong) out of 5 (expert)
Microsoft Excel skills at a 4 (very strong) out of 5 (expert)
Microsoft PowerPoint skills at a 4 (very strong) out of 5 (expert)
Microsoft Visio skills at a 4 (very strong) out of 5 (expert)
Project management skills at a 4 (very strong) out of 5 (expert)
Continuous improvement at a 2 (limited experience) of 5 (expert)
Internet savvy / effective research skills
Ability to effectively communicate (written and oral) in standard business English
Willing to work night shift to support US and / or CAN business hours