We are in need of Project-based Customer Service Representatives for [24]7.ai Makati | US RETAIL
[24]7.ai
Makati, PH
1d ago
source : Bossjob
Overview :
  • Night Shift
  • Night Shift
  • Project-based employment

  • Provide excellent customer service by order taking, scheduling and addressing of general inquiries of US-based customers through voice.
  • Qualifications :

  • Must be 18 years old and above
  • Completed at least 2 years in college (no back subject) with or without experience
  • OR high school or senior high school graduates with at least 6 months of call center experience (ops tenure)
  • Amenable to work on holidays, weekend, and shifting schedule
  • Must have a good sense of team work and must be able to work with a diverse set of people in a cultural environment across time zones and regions
  • Professional, enthusiastic, and customer service oriented
  • Can work under pressure
  • Skills Required :

  • Must have good communication skills
  • Must have keen attention to details
  • Must have good problem solving and analytical skills
  • Ability to multi-task and access multiple data source simultaneously
  • Ability to probe effectively
  • Ability to educate customers on inquiries and other product information
  • Ability to handle issues and complaints in a courteous and professional manner
  • Preferably for applicants residing in :
  • Makati, Taguig, Pasay, Las Piñas, Parañaque, Pateros, Muntinlupa, Pasig, Mandaluyong, Manila,
  • Cavite (Bacoor, Imus, Kawit, Noveleta, Tanza, Carmona, Rosario)
  • Laguna (San Pedro, Santa Rosa)
  • Rizal (Antipolo, Taytay, Angono, Cainta)
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