Business Consultant - Business Process Excellence
Tech Mahindra
Cebu City, Philippines
4d ago
source : Bossjob

1. Assessment · Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.

  • Process mapping and identifying non value add steps to create lean and agile processes.· Responsible for identifying business problem areas and aligning themselves to the pain areas through GB / BB / Other Projects· Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement / re-engineering opportunities.
  • Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes· Provide quality consulting service by applying lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost / cycle time, improve productivity, increase revenue, improve product / service quality, and / or realign organizational practices with business strategies· Work in coordination with other departments to incubate new solutions and technology for existing and new businesses 2.
  • Analysis and Feedback · Research to create value added / proactive proposals for prospective / existing customers.· Benchmarking performance of existing customers vis-à-vis competition · Conduct interactive workshops for employees on quality tools and generate process improvement ideas· Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes3.

    Reporting & Administration · Share progress on Six Sigma and other Continuous Improvement initiatives with leadership team and other Ops / functional / client stakeholders· Participate in Daily / Weekly / Monthly reviews to share the update and action plan on various process and system improvements· Spread awareness around practices as Six Sigma, Lean, Automation etc.

    via workshops, sessions and other activitiesMin 8-12 years of overall experience and 7-10 years of experience as Process Improvement Coach / Manager in domains - Healthcare / Life Sciences / Telecom / FnA / Manufacturing / Hi Tech / Retail / BFSI / Ecommerce

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