1. Assessment · Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
Analysis and Feedback · Research to create value added / proactive proposals for prospective / existing customers.· Benchmarking performance of existing customers vis-à-vis competition · Conduct interactive workshops for employees on quality tools and generate process improvement ideas· Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes3.
Reporting & Administration · Share progress on Six Sigma and other Continuous Improvement initiatives with leadership team and other Ops / functional / client stakeholders· Participate in Daily / Weekly / Monthly reviews to share the update and action plan on various process and system improvements· Spread awareness around practices as Six Sigma, Lean, Automation etc.
via workshops, sessions and other activitiesMin 8-12 years of overall experience and 7-10 years of experience as Process Improvement Coach / Manager in domains - Healthcare / Life Sciences / Telecom / FnA / Manufacturing / Hi Tech / Retail / BFSI / Ecommerce