German Customer Service Associate (Monday - Friday 9am - 6:42pm | Weekends off: Saturday - Sunday)
J-K Network Services
Makati, PH
5d ago
source : Bossjob

Company Profile : This is a multi-awarded destination management company in the Philippines. This Travel Agency attracts clients from America, Europe, Russia, Australia, China & Middle East to visit the most popular tourist destination in the Philippines.

Position : German Customer Service Associate

Industry : Travel Agency

Location : Makati City

Salary : Negotiable

Schedule : Monday - Friday 9am - 6 : 42pm Weekends off : Saturday - Sunday

Work Setup : Temporary Work from Home setup until further notice.

Benefits :

  • Government Mandated Benefits
  • Sick Leave
  • Vacation Leave
  • 2 days off per week
  • Free visa Processing
  • Rice Allowance
  • Temporary Work from Home Setup until further notice
  • Laptop provided by the company
  • Other benefits will be discussed during Job offer
  • Responsibilities :

  • Handle inquiries and bookings from German and English speaking accounts.
  • Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
  • Troubleshooting and providing assistance to customers
  • Handling of emergency calls (24 hrs emergency phone)
  • Translation of promotional campaigns, newsletters, e-shots, advisories into German
  • Book transportation, make hotel reservations and collect payment / fees
  • Additional responsibilities can be added as deemed necessary by the Company
  • Requirements :

  • Fluent in German and English.
  • Degree in Hospitality, Tourism, Business or relevant field
  • Personal travel experience will be considered an advantage.
  • Excellent oral and written communication skills.
  • Computer literate and with good web navigation skills.
  • At least 2 years extensive experience in customer services / hospitality
  • Recruitment Process

  • Resume Screening
  • Initial Interview
  • Language Assessment
  • Ops Interview
  • Client Interview

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  • Contact us for more inquiries :

    Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962

    Sun / Smart : (+63) 969-321-0130

    Look for : Ms. Chloe

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