Call Center Associate
AIG
Muntinlupa City
6h ago

Functional Area :

OP - OperationsEstimated Travel Percentage (%) : No TravelRelocation Provided : NoAIG Shared Services - Business Processing, Inc.

Who we are

Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship and in return, we offer world-

class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your future team

With AIG Direct, you can work with one of the global leaders in insurance to help protect our nation’s families with reliable and affordable life insurance.

Insurance through AIG Direct is a solid foundation consumers may build on to help protect their hopes and dreams while helping to provide for their family's financial future.

Your contribution at AIG

  • As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.
  • A contact specialist (CS) is responsible for outbound / inbound calls to lead generated clients, wherein the goal is to qualify the client for Life Insurance.
  • The client is then transferred to a licensed agent in San Diego, CA for interview and application confirmation

  • Calls are regarding queries / availment on American General insurance policies.
  • He or she is expected to respond to customer inquiries with accurate information and create requests as necessary.
  • A CS should exhibit dependability and flexibility.
  • Responsible for outbound / inbound calls to lead generated clients, wherein the goal is to qualify the client for Life Insurance.
  • The client is then transferred to a licensed agent in San Diego, CA for interview and application confirmation.

    What we are looking for

  • Must have at least 6 months Call Center / Sales background
  • Knowledge with insurance policies and terminologies is a plus
  • Amenable to work in Alabang

  • Amenable to work night shift
  • The position is open to first year undergraduates / Vocational / Diploma course with 6 mos. experience, and Bachelor’s Degree holders
  • What we can offer you

  • The ability to utilize and transfer your existing skills to a challenging role and be an imme diate contributor.
  • Work Life Balance and promotional growth.
  • Subject to Change
  • It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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