Integration Consultant
Infobip
Taguig, Metro Manila, Philippines
4d ago
Job Description

Why is this role important at Infobip?

Our platform is the heart of Infobip, processing up to 200 million transactions daily; but having a 24/7 world-wide support is what makes it so great. To provide high customer satisfaction and experience through a set of specific client-oriented tasks, a strong line of support is necessary. As an Integration Consultant, you must be able to provide customers with a tailor-fitted solution to help them address their business needs.

Job Responsibilities:

  • Configure/customize Infobip solutions to meet each unique customer’s business requirements
  • Create scope of work and define low-level scope of work requirements
  • Provide project integration services to new and existing customers while ensuring that the highest degree of customer satisfaction is maintained
  • Contribute to internal product related initiatives by collecting feedback from customers and partners
  • On demand support for the sales cycle through solution review and feedback, and assistance with scoping and estimation

Qualifications

  • At least 5 years of experience in the ICT sector working with customer directly for system integration projects
  • Adept in Java/JS programming language, database management, and network protocol configuration (e.g. FTP, SMPP, HTTP/S)
  • Experience in handling SaaS solutions & APIs is a plus
  • Willingness to embark on short-timed travels for on-site deployment or consultation
  • A great command of the English language when communicating to clients, partners, and colleagues alike


Additional Information

Why our employees choose us (and stay)? 

  • Never a dull moment – We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis. 
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow – Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
  • Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Connect conference in Croatia. We put the “global” in globalization.
  • Compensation & Benefits – Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!
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