Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
The EUC Specialist will be part of the tactical solutions development team, participating in design, development, maintenance and optimization of Microsoft Office applications.
It is a pre-requisite to have a strong background in Microsoft Access, Excel, and VBA programming. The ability to dissect and enhance existing Access databases and Excel / VBA applications is critical to this role.
The role will be also responsible for the transition of existing reports and applications to a more sustainable environment.
This person should be able to learn quickly, work in a fast-paced team-driven environment, and communicate well with business and technical personnel.
Key Responsibilities :
1. Sharepoint and Database administration - develop wide range of spreadsheet modelling applications and database / web mining tools utilizing SQL and VBA for applications.
Includes manipulation and development of automated spreadsheets and database applications through VBA programming. Maintain various Sharepoint sites for function business use.
2. Continuous Improvement - serve as a change agent by continuously searching and proposing more efficient ways of doing day to day activities.
Resolve relatively complex problems independently and partnering with relevant IT groups. Learn and use latest enterprise technology to enable functional requirements.
Contribute to cost fit initiatives
3. Technical Documentation and Process Manuals building
4. Risk Management Develop and ensure compliance with established quality standards and governance. Profile risks associated with proposed or existing solutions.
5. Stakeholder Management - effectively gather stakeholder requirements, through workshops and focus groups, and incorporate in the product.
Ensure that requirements are also aligned with the organization's direction. create user manual based on product and conduct training if necessary on product's functionality.
This position description is intended to describe the general nature and level of the work being performed by employees in this job.
It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.
If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.
As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.
4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.
With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.