This role is of IT Service Desk QA Analyst is for supportingthe operations of the company’s IT service desk. The service desk also performsother auxiliary support functions for the company’s end-users.
Gather and validate workperformance data.
VARIATION TO DUTIES
Duties and responsibilities described above should not beconstrued as a complete and exhaustive list as it is not the intention to limitin any way the scope or functions of the position.
Duties and responsibilitiescan be amended from time to time either by additional, deletion or straightamendment to meet any changing conditions, however this will only be done inconsultation with the employee.
Highly developed analytical skills and the ability to solvecomplex technical problems using a methodical systematic approach
Ability to read, analyze, and interpret technical journals
Excellent written and verbal communication and interpersonalskills and a strong customer service orientation
Why Join Us?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement.
We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
Cultures and Values
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started.
We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.