Company Profile : The biggest and the world’s most popular marketplace for authentic products such as electronics, household, books, video games, and even software.
They are currently one of the most used online platforms around the world.
Position : ?Mandarin Online Seller Support
Location : ?BGC Taguig and Pasay City
Salary : ? ?Php 80,000- Php 100,000 gross
Industry : ?Shared Services Company / Biggest Online Marketplace
Schedule : ?Dayshift and Mid shift (2 days off)
Work Setup : ?Temporary Work From Home
Health Insurance
Sick Leaves & Vacation Leaves
Government-Mandated Benefits
Other Allowances and Incentives
Free Processing of Working Visa (9g)
Work equipment provided
Responsibilities :
Provides prompt and efficient service to Sellers, including the appropriate escalation of Sellers' issues.
Interact with Sellers by phone and email with objectives of coaching and helping them with account-related topics.
Actively seeks solutions through logical reasoning and data interpretation
Coordinate with other departments as required to resolve Seller's issues and questions.
Recruitment Process : (ALL ARE DONE THRU ONLINE)
Language assessment in Mandarin
Language assessment in English
Final interview with Hiring Manager
Job offer and Contract Signing