Mandarin Online Seller Support
J-K Network Services
Taguig, PH
5d ago
source : Bossjob

Company Profile : The biggest and the world’s most popular marketplace for authentic products such as electronics, household, books, video games, and even software.

They are currently one of the most used online platforms around the world.

Position : ?Mandarin Online Seller Support

Location : ?BGC Taguig and Pasay City

Salary : ? ?Php 80,000- Php 100,000 gross

Industry : ?Shared Services Company / Biggest Online Marketplace

Schedule : ?Dayshift and Mid shift (2 days off)

Work Setup : ?Temporary Work From Home

Health Insurance

Sick Leaves & Vacation Leaves

Government-Mandated Benefits

Other Allowances and Incentives

Free Processing of Working Visa (9g)

Work equipment provided

Responsibilities :

Provides prompt and efficient service to Sellers, including the appropriate escalation of Sellers' issues.

Interact with Sellers by phone and email with objectives of coaching and helping them with account-related topics.

Actively seeks solutions through logical reasoning and data interpretation

Coordinate with other departments as required to resolve Seller's issues and questions.

Recruitment Process : (ALL ARE DONE THRU ONLINE)

Language assessment in Mandarin

Language assessment in English

Final interview with Hiring Manager

Job offer and Contract Signing

  • Bachelor Degree in any courses; Also open for Undergraduates
  • Experience in similar BPO outfit or Shared Service setup
  • Knowledge of Outlook, Word, and Excel or similar desktop applications.
  • Good Communications skills in Mandarin and English Written & Verbal
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