Technical Implementation Analyst
McKesson Europe
Atlanta Metro
10h ago

Current Need

We are seeking a Technical Implementation Analyst to join our RelayHealth Pharmacy Team in the Atlanta, GA North Druid Hills office.

Candidates must possess the following attributes :

  • Passion for helping clients and employees
  • Adept at analyzing and using data to solve complex problems
  • Working Knowledge of Pharmacy or Healthcare terminology
  • Self-starter with a drive to continuously improve processes and remove inefficiencies
  • Strong oral, written and presentation capabilities, with an ability to articulate complex technical information clearly
  • Ability to adhere to all standard operating procedures and processes in order to deliver a world-class customer service experience for internal and external customers
  • Principal Duties and Responsibilities :

  • Configure and implement contracted solution services for clients and business partners
  • Modify configurations as requested by clients and business partners’ requests
  • Document all configuration and implementation processes used to support contracted services
  • Provide Tier 2 support for customer issues
  • Coordinate customer User Acceptance Testing (UAT) including associated documentation and sign offs / approvals from business partners
  • Facilitate ad hoc requests as needed (i.e. data requests)
  • Assist in research of technical issues and provide follow through on resolution of issues with contracted services
  • Interprets internal and / or external business rules and issues and recommends best practices
  • Minimum Qualifications

  • Typically 3+ years of healthcare industry experience
  • Strong Communication skills (both written and oral) and a proven ability to effectively work closely with other team members and other business units required
  • Working knowledge of NCPDP telecommunication standard
  • General technical proficiency (MS Windows, Word, Excel, IE, etc.)
  • Excellent Problem-solving and troubleshooting skills
  • Critical Skills

  • Typically 3+ years technical implementation or support of information systems
  • Experience troubleshooting and resolving technical issues
  • Strong time management and organizational skills
  • Education

  • Bachelor’s degree in Computer Science, Healthcare Informatics or equivalent experience
  • McKesson is an Equal Opportunity / Affirmative Action employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

    McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

    If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition mckesson.

    com . Resumes or CVs submitted to this email box will not be accepted.

    Current employees must apply through the internal career site.

    Join us at McKesson!

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